Establish your role in the customer journey
In order to increase traffic and sales, it is important to ensure you are tailoring your website to suit the needs of your audience and demographic. You want to encourage user interaction and engagement with your site as this will help to support conversion, not just generate bounce clicks. What are the most common search terms aligned with your site? Do you answer the consumer’s question? Why should a visitor purchase when they click on your site? In addition, not all traffic is suited towards last click. Is your site positioned at the end of the sales funnel? Ask yourself these strategic questions from the outset.
It is all about quality not quantity
To capture and retain consumer attention, you will need to ensure your website adds value over and above the retailer’s own site. An aesthetically pleasing website is worthless if a user is questioning why they are on your site, rather than clicking directly through to the advertiser’s own page. You should assess whether you are providing unique and informative web content as this is shareable and will encourage consumer retention. A user is more likely to extend their journey onsite if there is an incentive or reward – for example, an exclusive discount or prize giveaway. Moreover, relevant and quality content will boost conversion, as you will be supporting the consumer from the research through to the purchase phase of the customer journey and will improve your organic search engine results Page rankings on Google.
Do not underestimate the power of mobile
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