Purpose of Position
Our product operations team is looking for a passionate colleague to join them. Product ops aids our cross-functional product team to effectively build products and features that our customers love. This role is focused on insights, equipping the team with actionable insights to drive product enhancements and new product ideas. If you're excited about driving change, enjoy working with different culture and meeting people from around the world, this position is a great opportunity for you. Join our team in our Product Hubs in Berlin, London or Amsterdam, or work from another country where Awin has an office you can choose: Munich, Milan, Paris, Madrid or Warsaw.
Key Tasks
In this role you will:
- Work with an international team of 40+ product, design and user experience experts at improving Awin products and features
- Utilise data analytics tools and techniques to extract insights from various sources, including customer feedback, product analytics, market trends, and sales data.
- Translate data insights into actionable recommendations for product enhancements and new product ideas.
- Drive a team culture of being customer-centric and outcome-driven through frameworks and coaching.
Skills & Expertise
- 3+ years of experience in (product) operations or business intelligence
- Data Analytics: Demonstrated ability to translate complex data into actionable insights and strategic recommendations. Strong proficiency in data and product analytics tools such as Amplitude, Tableau, PowerBI or similar platforms.
- Change Management: Proficiency in designing and implementing strategies to facilitate change initiatives.
- Project Management: Manages a portfolio of projects simultaneously and ensures overall success.
- Product Management: Basic understanding of product management concepts.
- Active Listening: Ability to actively listen, empathise, and respond effectively to (customer) inquiries, feedback, and requests.
- Cross-Functional Collaboration: Facilitate collaboration between different departments and teams.
- Stakeholder Management: Manage relationships with key stakeholders including senior level.
- Leadership: Possess strong leadership skills to inspire and motivate team members.
Our Offer
- Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
- Flexi-Office: Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We offer the flexibility to work wherever you want within our Awin locations.
- Welfare: We provide you with a life assurance, travel insurance and a private health insurance that covers several types of health, vision, and dental treatments. Furthermore, you can take advantage of our Cycle to Work Scheme or Season Ticket Loan.
- Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
- Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course.
- Remote Working: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation for colleagues who have gone the extra mile to support you.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
